Our products are designed with the concept of service in mind, and the sale of each product is only the beginning of customer service.
We have upgraded the traditional after-sales service to customer service, and extended the connotation of service to product design, production, marketing and after-sales service.
Service concept
After-sales service personnel must establish the concept of user satisfaction is the test of service standards, to do their best to serve the user, not allowed to bump into the user and the user to have verbal altercations
Patient answer
In the service actively, enthusiastically, patiently answer all kinds of questions raised by the user, teaching maintenance knowledge, the user can not answer the question, timely report to the headquarters of the after-sales service to assist in solving the problem.
Rapid response
Receive service information, immediate response, the need for on-site service, within the time specified by the customer to arrive at the scene, and effectively achieve the commitment to customers.
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